Member area and account
Plan & billing
The three plans and what sets them apart, the trial, limits, switching, invoices and cancelling.
The three plans
All prices are net, plus VAT: Starter €35 a month, Growth €49, Pro €99. Billed yearly they cost €349, €490 and €990 a year – roughly two months less than twelve monthly payments. Your contract partner is PassionFlow Ltd (Cyprus). CourseKit takes 0 % transaction fee: you pay the plan, not a share of your sales.
- Starter: up to 30 active participants, up to 2 published courses, one admin besides you, video about 100 hours of viewing a month (150 GB) and 10 hours stored.
- Growth: up to 1,000 active participants, unlimited courses and admins, custom domain, outgoing webhooks, video about 330 hours of viewing a month (500 GB) and 100 hours stored.
- Pro: like Growth, up to 5,000 active participants, video about 1,300 hours of viewing a month (2,000 GB) and 500 hours stored.
Included in every plan are video hosting, audio, quizzes, certificates, cohorts, import and export; editors are unlimited on every plan. An active participant is counted as anyone with at least one running access to a published course, once across all courses; test access does not count.
What happens at a limit
Almost all limits are soft: a plan limit never locks out a paying member. If you are above the participant limit, you see a notice in the admin and get an e-mail; after 14 days we ask you to choose a suitable plan. Video works the same way: if more is delivered or stored than your plan includes, the videos keep playing and you get a notice. How much you use is on the page under “Usage”.
Only Starter has a hard limit: at most 2 published courses at the same time. You publish a third only once you unpublish one or switch plans.
The trial
The trial lasts 14 days, needs no card and has the scope of Growth. Video is tighter: up to 3 hours stored (an upload above that is refused), 5 GB per file, 3 uploads at the same time, 25 GB delivered a month. When you choose a plan, its quota applies at once. Nothing is locked after the trial ends – until you choose a plan, everything stays as it is.
Choosing and switching plans
- Under “Settings” → “Plan & billing” (owner only), fill in the “Billing details”: invoice recipient, billing e-mail, address and country, the VAT ID if you like.
- Choose monthly or yearly and click “Choose this plan” on the plan you want – you pay through a Stripe payment page.
- Later you switch with “Switch” right in the admin. If something does not fit the smaller plan (too many published courses, a custom domain, too many admins, webhook targets), the page shows “This doesn't fit the new plan yet” – you clear it up, then the switch works. Nothing is switched off silently.
- Payment method, invoices and cancellation are behind “Payment method, invoices & cancellation” (Stripe's customer portal, from the first payment).
How a switch is charged: if the billing period stays the same, Stripe prorates onto the next invoice. From monthly to yearly you are charged at once and the rest of the current month is credited. From yearly to monthly the new plan only starts when the paid year ends; until then the switch shows as scheduled, and if you choose your current plan again, you cancel the scheduling.
The invoice comes from PassionFlow Ltd. With a confirmed EU VAT ID, reverse charge applies (0 % VAT, you account for the tax yourself); otherwise CourseKit charges the VAT of your country – Cypriot VAT if you are based in Cyprus, no EU VAT outside the EU.
Note: If you cancel, the plan runs until the end of the paid time. If the member area should disappear as well, cancel first and then delete it under “Export & deletion”.
Referrals
Once you have booked and paid for a plan, the “Referrals” section appears under “Plan & billing”. “Create codes” gives you up to three open codes; each works for exactly one sign-up. Give the person you recommend a code and the link from “Copy sign-up link” – they enter the code when signing up, in the field “Code (optional)”.
The person you referred gets their first paid month free; it is added to their trial. You get €50 credit once they have paid their second invoice – with annual billing, 30 days after the payment. The credit is set off against your next CourseKit invoices, not paid out; we check each referral briefly by hand. “Your referrals” shows where they stand. Who exactly signed up, we do not show you.
Partner code
If a CourseKit partner advised you, enter their code under “Plan & billing” in the “Partner” section – “Partner code”, then “Apply code” – or right at sign-up; the partner's link fills it in there for you. This works once, and only before your first plan is booked.
After that the section says “Advised by …” with your discount, and the discount is taken off automatically when you book. A partner code cannot be combined with a referral code: if you signed up with a referral code, there is no “Partner” section.