What your members see

Your members sign in with their e-mail address: they enter it on the sign-in page and tap “Send sign-in link”. The link arrives by e-mail, is valid for 24 hours and works only once. If sign-in with Google is set up, “Sign in with Google” appears above it as well. There is no password – so there is none to forget.

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After sending, “Check your inbox” appears, with a reminder to look in the spam folder too. If a link has expired or was already used, the member simply asks for a new one with “Request a new link”. Below the sign-in, everyone can choose between Deutsch and English; underneath are your imprint and privacy policy, if you added them under “General”.

Note: If someone gets no e-mail, it is almost always a typo in the address or the spam folder. Under “Members” you see which address the person was created with; “Send invitation” sends them a personal sign-in link.

After signing in, members land on their home page. What it shows, you choose under “Appearance” → “Home page”:

• “Course overview”: your banner at the top, then “Continue watching” with the lesson last started, then “My courses” as cards with progress (“Start course”, “Continue” or “Watch again”), and below them the next unlock, bookmarks and your coach.
• “Dashboard”: tiles for “Continue watching”, “Your progress”, “Next unlock”, “Your courses”, “Bookmarks” and “Your coach”.

Whether courses appear as “Tiles” or as a “List” you set as the default; each member can switch it for their own device. You can hide progress and bookmarks as tiles – “Continue”, the course list and the next unlock always stay, because they are the way into the courses. At the top, or at the bottom on a phone, “Courses”, “Bookmarks” and “Profile” lead through the area.

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What a course page looks like is decided by the layout under “Appearance” → “Layout”:

• “Handbook”: title, progress, a “Get started” button – “Continue reading” once a first lesson is done –, the description and below it the chapters, which fold open and closed.
• “Stage”: the video at the centre, “Continue: …” with the next lesson and below it “Up next” as tiles.
• “Path”: the lessons as steps along a path (“Step 2 of 9”), with the date of the next open step.

A lesson that is released later is listed with “From …” and its date. If a member opens it anyway, it says “This lesson has not been released yet” and when it opens. Drafts do not exist for members at all – neither in the list nor through a link.

A video lesson shows the player; with Vimeo and YouTube, members set the “Speed” in the line below the title, with uploaded videos in the player's menu – that is also where they turn on captions, if you added any. An audio lesson has a player of its own that keeps playing with the phone locked. A text lesson's content is its description, a quiz shows its questions with “Submit answers”. CourseKit remembers where someone stopped.

Under “Materials”, members download the lesson's files; audio material can be played right there. With “Complete lesson” a member ticks the lesson off (in the “Path” layout the button says “Complete step”); clicking again undoes it. If a video or audio plays to the end, the lesson counts as completed by itself. A quiz is done once it is passed. “Save” adds a lesson to the bookmarks.

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“Next lesson” leads on – on a phone through the bar at the bottom. If the next one is still locked, its date is shown there.

A course's progress is the completed lessons out of all lessons the member sees in the course – locked ones count, drafts do not.

If you switched on a certificate for the course, the course page shows “Still to do for your certificate” with what is missing. Once everything is met, it says “Your certificate” with “Download PDF” and “Verify”. The name on the certificate is the one in the profile; if it is missing, “Go to profile” leads there. Under “Your certificates” in the profile, every certificate stays available, even after access has ended.

In the profile, members change their name and profile picture – you and your team see it, other members do not. Under “My access” every course is listed with “Access until …”, “Unlimited” or “Expired on …”. Members also choose “Appearance” (System, Light or Dark), “Language” and “Date format” here, and “Sign out” is at the bottom.

With “Download my data” anyone gets a file with everything stored about them – profile, access and progress. Members cannot delete their data themselves; the page tells them to contact you for that. How you delete a member is in the article “Export, deletion and data protection”.

The member area is built for the phone and runs in the browser. A bar at the bottom leads to “Courses”, “Bookmarks” and “Profile”; inside a lesson it is replaced by a bar with the previous and next lesson. “Show course content” opens the course content, with the current lesson marked.

Through the browser's menu – for instance “Add to Home Screen” – members put the member area on their home screen. It appears there with your name and your icon and opens without the browser bars.

When access has expired, the course stays on the home page, but dimmed and with “Access expired on …” – the lessons no longer open. If you unpublish a course, it disappears for everyone; the access is kept and applies again as soon as you publish the course. In both cases, certificates stay available in the profile.

With “Member area” at the top of the admin you see the area the way your members see it; a dark strip at the top says so and leads back with “Go to admin”. As owner, admin or editor, every published course is open to you there, without access of your own and without waiting times. Draft modules and lessons in a published course are marked “Draft” for you – your members do not see them. A course that is itself still a draft does not appear there.

Note: What you tick off or save there is stored as your own progress – it changes nothing for your members.